Do I have to register on your website?
Register for online access to print or view eligibility, print copies of patients’ EOBs, check claim status, print duplicate cards, and print claim forms.

Where can I find out what dental benefits my patients have?
Call the Dental Claims Department at 800-843-7752 and speak with a customer service representative.

How do I file a claim?
Claims can be submitted by mail, fax, or electronic submission. Claim Electronic attachments are not accepted.

Do I have to be a preferred provider to get payment?
We will reimburse any provider or insured based on the indicator on line 37 of the 2006 ADA claim form.

Do I have to file a pre-estimate prior to doing treatment?
A pre-estimate is not required, but we will do one as a courtesy so you will know if the treatment is covered and what will be paid. We do recommend you do this for any treatment over $500.

Where can I get a claim form?
Claim forms are available from your dentist or on our website. [currently there aren’t any claim forms on the website]