Service with
a Human Touch.
At CS Benefits, we are real people who genuinely care about delivering personalized, responsive service to every customer. When you partner with us, you’ll immediately experience the difference—no more frustrating phone prompts or impersonal interactions, just direct access to a team that’s here to help.
We combine a broad portfolio of flexible plan designs with competitive rates, ensuring we can meet the needs of employers, brokers, participants, and providers alike. Check out our Testimonials below to hear directly from customers and partners about what “Service with a Human Touch” truly means.
OUR
MISSION
Provide valuable benefits to our members, administrators, and brokers while delivering unsurpassed customer service.
SERVICE WITH
A HUMAN TOUCH
We answer every call personally. We respond to all emails personally.
PRODUCT
PORTFOLIO
Coverage in 28 states with strategic partnerships with the DenteMax dental network and Davis Vision.
WHY
CHOOSE US
Flexible plan designs, competitive rates, and service-centered support.
TESTIMONIALS
Nancy J
The Floyd Group
“CS offers a exceptional value for the premium, great flexibility of plan design and excellent customer service”.
James S
5 Points ICT, Inc.
“I want to thank you and the CS Benefits staff for all of the help with our new customer for dental and vision coverage. As you are aware larger groups have special needs and your staff has been quick to respond and very helpful every step of the way. Many groups are now moving towards online enrollment and we really appreciate how flexible CS Group was in working with our vender for the online enrollment technology. Between the custom plan design, competitive pricing, and fast implementation we are certain we made the right recommendation to our customer. We look forward to doing more business with you in the future”.
Bill P
Cameron M. Harris & Company, LLC
“We have been very impressed with the products and services provided by CS Group Benefits. Their service team make implementation a breeze and their ongoing service is excellent. They are a true partner to us”.
Richard W
Woodard Insurance Agency, LLC
“The Woodard lnsurance Agency is proud to acknowledge Citizen Security as a premiere lnsurance Provider. We have been working with Citizen Security for the past 6 years and have never had a service issue…Groups are set up and entered usually with-in 1 to 2 days and an invoice is ready to review to ensure that the first bill is correct prior to going to the client. With other providers this usually takes 1 to 2 weeks. The website is very easy to manage but in the event there is a problem or a question the Group Coordinators will either walk you through the process or they fix the item in the system while you are on the phone….. the 1-800 number is answered by a real person with a very pleasant personality that will get you directed to someone that can help you….Citizen Security is our #I go to provider for Dental and Vision Coverage. We know that they will be there for us and more importantly they will be there for the client. Service is the best we have seen from any lnsurance Provider for any product we deal with. We use their service standard to compare to everyone else. We are proud to be partnered with Citizen Security and look to continue for a long time to come”.